# General Info **URL:** https://forum.casinoworld.com/c/faq/general-info/10.md [Latest](https://forum.casinoworld.com/latest.md) · [Categories](https://forum.casinoworld.com/categories.md) · [Tags](https://forum.casinoworld.com/tags.md) --- ## [Casino World Code of Conduct](https://forum.casinoworld.com/t/casino-world-code-of-conduct/58)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:24pm UTC](https://forum.casinoworld.com/t/casino-world-code-of-conduct/58 "2024-07-26T17:24:51Z")
We do not get involved in disputes between players. If you believe another player is violating the Casino World Terms of Use, please report the problem to us using Casino World’s built in Report Feature. We’ll review the… --- ## [Casino World | FlowPlay Support Phone Number](https://forum.casinoworld.com/t/casino-world-flowplay-support-phone-number/50)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:20pm UTC](https://forum.casinoworld.com/t/casino-world-flowplay-support-phone-number/50 "2024-07-26T17:20:05Z")
Casino World’s customer support phone number is 1-877-356-9752. Our hours are Monday - Friday from 9AM-5PM, Pacific Standard Time. --- ## [About the General Info category](https://forum.casinoworld.com/t/about-the-general-info-category/19)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 25, 2024, 8:57pm UTC](https://forum.casinoworld.com/t/about-the-general-info-category/19 "2024-07-25T20:57:54Z")
This category gives general information about Casino World. --- ## [Updated Policy on Profile Abuse and Public Callouts](https://forum.casinoworld.com/t/updated-policy-on-profile-abuse-and-public-callouts/3251)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [June 18, 2025, 9:15pm UTC](https://forum.casinoworld.com/t/updated-policy-on-profile-abuse-and-public-callouts/3251 "2025-06-18T21:15:20Z")
While we continue to support open self-expression within player profiles and comments, we are taking a more active role in monitoring and addressing abuse or targeted negativity displayed in these areas. Effective immed… --- ## [How to Remove a Friend](https://forum.casinoworld.com/t/how-to-remove-a-friend/54)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:22pm UTC](https://forum.casinoworld.com/t/how-to-remove-a-friend/54 "2024-07-26T17:22:45Z")
You can remove a friend from your friends list at any time. Here are some steps to remove a friend: Click on Casino World in the upper left corner of the screen (if you are currently in a game). Click on your avat… --- ## [How do I save my Casino World account?](https://forum.casinoworld.com/t/how-do-i-save-my-casino-world-account/60)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:26pm UTC](https://forum.casinoworld.com/t/how-do-i-save-my-casino-world-account/60 "2024-07-26T17:26:49Z")
Saving a Casino World account will allow you to return to that same account on any computer or device you wish to play Casino World on. While Casino World will try to put you back into the same unsaved Guest account each… --- ## [Refer A Friend FAQ](https://forum.casinoworld.com/t/refer-a-friend-faq/59)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:26pm UTC](https://forum.casinoworld.com/t/refer-a-friend-faq/59 "2024-07-26T17:26:18Z")
Refer a Friend is designed to reward current players (referrers) and the friends they invite (referees) with a 50% Gems bonus once the referee makes their first Gem pack purchase. New friends and bonus Gems – a win-win f… --- ## [How to Add Friends](https://forum.casinoworld.com/t/how-to-add-friends/53)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:22pm UTC](https://forum.casinoworld.com/t/how-to-add-friends/53 "2024-07-26T17:22:12Z")
Making Friends the Easy Way: If you click or tap on another player’s avatar a “mini profile” opens with a number of options. One of those options is Add Friend. Select this option, and that player will get a pop-up aski… --- ## [Connection Loss Suggestions](https://forum.casinoworld.com/t/connection-loss-suggestions/52)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:21pm UTC](https://forum.casinoworld.com/t/connection-loss-suggestions/52 "2024-07-26T17:21:26Z")
Frequent loss of connection is certainly one of the most frustrating problems players have in Casino World. It’s frustrating for us as well because it’s not a problem we can normally address on our end. We do have a num… --- ## [Minimum and Recommended System Specifications](https://forum.casinoworld.com/t/minimum-and-recommended-system-specifications/51)
**Author:** [@Samantha](https://forum.casinoworld.com/u/Samantha)\ **Replies:** 0\ **Last updated:** [July 26, 2024, 5:20pm UTC](https://forum.casinoworld.com/t/minimum-and-recommended-system-specifications/51 "2024-07-26T17:20:53Z")
Minimum Spec - There will be performance issues but will at least be stable OS: Should always be the most up to date possible Processor: Intel i5 1.4 Ghz Dual Core Processor | AMD Athlon 3150U (APU) RAM: 4GB Graphics…