# blank box when i click on an Avator

**URL:** <https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126>\
**Category:** General\
**Created:** [September 5, 2026, 2:19pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126 "2026-09-05T14:19:35Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![excite](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/excite/32/626_2.png) [@excite](https://forum.casinoworld.com/u/excite)\
**Post date:** [September 5, 2026, 2:19pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/1 "2026-09-05T14:19:35Z")

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when i click on someones Avator a blank box pops up instead of the box with info like profile,whisper. invite ect. its happening a lot

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**Author:** ![Pat\_n\_Huck](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/pat_n_huck/32/2478_2.png) [@Pat\_n\_Huck](https://forum.casinoworld.com/u/Pat_n_Huck)\
**Post date:** [September 5, 2026, 5:20pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/2 "2026-09-05T17:20:55Z")

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Yes, it’s been happening to me as well.

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**Author:** ![Cathylee](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/cathylee/32/2303_2.png) [@Cathylee](https://forum.casinoworld.com/u/Cathylee)\
**Post date:** [September 5, 2026, 7:26pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/3 "2026-09-05T19:26:11Z")

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Yep, I find it happens sometimes, but usually goes away if I try again in a minute or two.

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**Author:** ![Ancient\_Echoes](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/ancient_echoes/32/2747_2.png) [@Ancient\_Echoes](https://forum.casinoworld.com/u/Ancient_Echoes)\
**Post date:** [September 6, 2026, 12:58am UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/4 "2026-09-06T00:58:47Z")

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Yes… happening all of the time to me as well. Lack of server resources, lag, internet speed. Could be one of these or something else along these lines. All I know is that CW takes and lot of my computer resources to run, and quite often does not run smoothly. I have a very good laptop, but may not have great internet speed.

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/32/933_2.png) [@Samantha](https://forum.casinoworld.com/u/Samantha)\
**Post date:** [September 8, 2026, 5:00pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/5 "2026-09-08T17:00:38Z")

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Does this issue happen at a specific time like when in a Charm Party or when playing games?

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**Author:** ![excite](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/excite/32/626_2.png) [@excite](https://forum.casinoworld.com/u/excite)\
**Post date:** [September 8, 2026, 5:46pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/6 "2026-09-08T17:46:26Z")

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it happens all the time when playing charm partys.. it doesnt last long maybe 10 seconds.. but still why is happening

Someone replied to your post.

> ![](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/45/933_2.png "Samantha") | [Samantha](https://forum.casinoworld.com/u/samantha) Staff  
> September 8 |
> 
> - | - |

Does this issue happen at a specific time like when in a Charm Party or when playing games?

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/32/933_2.png) [@Samantha](https://forum.casinoworld.com/u/Samantha)\
**Post date:** [September 8, 2026, 6:21pm UTC](https://forum.casinoworld.com/t/blank-box-when-i-click-on-an-avator/5126/7 "2026-09-08T18:21:39Z")

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I’ve let our teams know about the issue, and they’re working on a fix now. If the fix doesn’t make it into the update on 9/14, it will be in the next update.
