# Problem with the CW system

**URL:** <https://forum.casinoworld.com/t/problem-with-the-cw-system/2211>\
**Category:** General\
**Created:** [February 18, 2025, 10:11am UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211 "2025-02-18T10:11:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![A21](https://avatars.discourse-cdn.com/v4/letter/a/da6949/32.png) [@A21](https://forum.casinoworld.com/u/A21)\
**Post date:** [February 18, 2025, 10:11am UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211/1 "2025-02-18T10:11:01Z")

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Hi,  
Is there an issue with CW system? Has anyone noticed an issue?  
The last few days there has been an issue/ glitch that prevents me from entering poker tables!!

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/32/933_2.png) [@Samantha](https://forum.casinoworld.com/u/Samantha)\
**Post date:** [February 18, 2025, 5:57pm UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211/3 "2025-02-18T17:57:19Z")

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What’s happening when you try to enter the Poker tables?

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**Author:** ![A21](https://avatars.discourse-cdn.com/v4/letter/a/da6949/32.png) [@A21](https://forum.casinoworld.com/u/A21)\
**Post date:** [February 19, 2025, 8:55am UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211/4 "2025-02-19T08:55:33Z")

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Hi, the system send me to an empty table, and no matter how many times I try it continue sending sending me to an empty table.  
I spoke to CW representative, she assured me that there is no restriction / flag on my account, it doesn’t make any sense.

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**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/32/933_2.png) [@Samantha](https://forum.casinoworld.com/u/Samantha)\
**Post date:** [February 19, 2025, 5:43pm UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211/6 "2025-02-19T17:43:24Z")

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Please click the “Submit a request” option at the top of the screen, and Customer Support can assist you further from there.

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<div class="post-metadata">

**Author:** ![Samantha](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/samantha/32/933_2.png) [@Samantha](https://forum.casinoworld.com/u/Samantha)\
**Post date:** [February 19, 2025, 5:43pm UTC](https://forum.casinoworld.com/t/problem-with-the-cw-system/2211/7 "2025-02-19T17:43:30Z")

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