# Where did my charms go?? i had over 3500 red planets now they are all gone..?? how why??

**URL:** <https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850>\
**Category:** General\
**Created:** [May 28, 2026, 5:28am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850 "2026-05-28T05:28:09Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:28am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/1 "2026-05-28T05:28:09Z")

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Where did my red planets go?? over 3000

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:29am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/2 "2026-05-28T05:29:12Z")

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What the Fush!! Wow ok is that enough

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:38am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/3 "2026-05-28T05:38:46Z")

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Better fix it CW , fix the problem

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:40am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/4 "2026-05-28T05:40:40Z")

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I figure CW owes close to 12,000 Gems… I spent a lot of money on this… ☹ not funny to me at all

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:45am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/5 "2026-05-28T05:45:10Z")

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Just give me my charms back!! CW do what s right

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:49am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/6 "2026-05-28T05:49:48Z")

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Fix the problem more like you owe me about 120,000 in jems!!

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:52am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/7 "2026-05-28T05:52:19Z")

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its just a joke you love taking peoples money but you don’t protect them…

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**Author:** ![fezy](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/fezy/32/696_2.png) [@fezy](https://forum.casinoworld.com/u/fezy)\
**Post date:** [May 28, 2026, 5:53am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/8 "2026-05-28T05:53:53Z")

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and there isn’t one person from you supposted company to help anybody

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**Author:** ![Eddi\_Bets](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.casinoworld.com/eddi_bets/32/2628_2.png) [@Eddi\_Bets](https://forum.casinoworld.com/u/Eddi_Bets)\
**Post date:** [May 28, 2026, 7:45am UTC](https://forum.casinoworld.com/t/where-did-my-charms-go-i-had-over-3500-red-planets-now-they-are-all-gone-how-why/4850/9 "2026-05-28T07:45:59Z")

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If you want someone from the CW customer services team to look at your issue you need to submit a request - top right of these pages is the access to it  
 ![image](https://us1.discourse-cdn.com/flex001/uploads/casinoworld/original/2X/6/66449df9e5eef02200608e14c4fdb203e168b363.png)  
You’ll get a response via email