FAQ
General Info This category gives general information about Casino World. Casino World Features This category gives information on Casino World features. Account Issues This category helps with account related issues.
| Topic | Replies | Views | Activity | |
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| About the FAQ category |
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0 | 454 | July 25, 2024 |
| New Feature: Luxe Store |
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0 | 160 | September 15, 2026 |
| New Feature: Crews |
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0 | 731 | August 17, 2026 |
| Party Buster Pets FAQ |
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0 | 246 | December 19, 2025 |
| Updated Policy on Profile Abuse and Public Callouts |
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0 | 338 | June 18, 2025 |
| Season Challenges: Draw a Joker in Pirate War |
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0 | 204 | December 23, 2024 |
| All Music Playlists in Casino World |
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0 | 265 | August 26, 2024 |
| How to Remove a Friend |
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0 | 215 | July 26, 2024 |
| Casino World VIP Membership |
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0 | 1823 | July 26, 2024 |
| How Lifetime Rewards and Season Challenges Work |
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0 | 752 | July 26, 2024 |
| How Does My City Work? |
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0 | 1277 | July 26, 2024 |
| How The Season Vault Works |
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0 | 586 | July 26, 2024 |
| How do I save my Casino World account? |
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0 | 400 | July 26, 2024 |
| Refer A Friend FAQ |
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0 | 823 | July 26, 2024 |
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Casino World Code of Conduct
We do not get involved in disputes between players. If you believe another player is violating the Casino World Terms of Use, please report the problem to us using Casino World’s built in Report Feature. We’ll review the… |
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0 | 501 | July 26, 2024 |
| How to Add Friends |
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0 | 359 | July 26, 2024 |
| Connection Loss Suggestions |
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0 | 706 | July 26, 2024 |
| Minimum and Recommended System Specifications |
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0 | 112 | July 26, 2024 |
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Casino World | FlowPlay Support Phone Number
Casino World’s customer support phone number is 1-877-356-9752. Our hours are Monday - Friday from 9AM-5PM, Pacific Standard Time. |
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0 | 605 | July 26, 2024 |
| How To Update Your Payment Method |
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0 | 480 | July 26, 2024 |
| How Do I Reset My Password? |
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0 | 304 | July 26, 2024 |
| Casino World Emails Not Arriving (Password Reset, Email Change, etc.) |
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0 | 193 | July 26, 2024 |
| Using a Pre-Paid Card to Purchase Gems or Membership |
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0 | 125 | July 26, 2024 |
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Missing Gems Purchase
The Casino World support staff can review all transactions using Casino World’s payment options (Credit Card, PayPal, Mail-in.) Players who have concerns about any payments made through any of the Casino World payment se… |
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0 | 224 | July 26, 2024 |
| Changing Your Casino World Name |
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0 | 218 | July 26, 2024 |
| How, and Why, Do I Verify My Security Email? |
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0 | 142 | July 26, 2024 |
| Casino World is Signing Into the Wrong Account |
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0 | 746 | July 26, 2024 |
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How To Delete An Account
Accounts cannot be completely deleted, but you can permanently deactivate your account and remove your e-mails from the account if you wish. If your account is deactivated, it cannot be reactivated, and all purchases, ac… |
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0 | 657 | July 26, 2024 |
| How Monuments Work |
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0 | 1082 | July 25, 2024 |
| Charm Manager | Where Your Charms Are Stored |
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0 | 410 | July 25, 2024 |