my gems, i ordered by mail

i sent a money order on oct 31, for 300 gems @5.99 i have yet to rec. can you give me some idea when i will rec. them. thanks sheila468

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this definitely is a submit a request time. I experienced a similar issue. It took a few days, but they did honor the purchase.
There is information they’ll need to get you through the process that you won’t want to post in the forum.
[Missing Gems Purchase - FAQ / Account Issues - Casino World]
Start by clicking Submit a request on the banner for the forum.
Fill out the form and you’ll get an email response from someone that can help with the process.

yea…we have an issue here too…we’ve bet 100,000 coins to play…et yet our winnings only amounted to less than half that ??? what happened there…??? where’s the logic in that??? don’t we get back our bet plus the winning total ??? itsa a no win no win kinda thing then???

sadly thats why they call it gambling.

I get frustrated when i beat a game and end up losing 25m as a result. Jewels of osiris is notorious for losing even though you beat the level. Another is getting free spins and not getting any coins for the spins, you’d think the free spins would give you back the amount you bet, anything less is a loss.