site is not giving me the chips won

site shows the amount won but does not add in my total. has happened 4 times today

2 Likes

i had to do a refresh on my pc.i have lost all my points and gems

@jeannie38591 @Ema77 i suggest sending a private message to the co. (at the top right) there is a submit a request button, and that way it goes only to the co. and they will respond privately by email.!!!

Sumit a Request for HELP above. CW does not mess up like that. You have a Hardware/ISP problem.