Crashing Freezing Poofing Rebooting

@Samantha I hope this note finds you well. I’ll start by saying that CW has almost become unplayable at this point….lot’s and lot’s of unhappy customers that pay money to play on the site. I have beyond the necessary CPU requirements, my equipment is new in fact, have 1gb internet connectivity, and should easily handle what CW throws at it. The crashing / freezing can be purely random, even when having rebooted from being kicked off. It can happen as a result of too much typing. It can happen from going from one party room to another, being invited by some other player, following another player. It has gotten so bad, and please do not tell us that it’s on our end and not yours. There must be something that CW could do to alleviate this from happening all of the time. Would you please be so kind to push this up the command chain?

Thank you in advance and kind regards,

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One of my friends poofed from a party, missed a lot of great charms before he could get back in. This issue is really costing players.

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Or you’re the host of a party you’ve set…..you go to your party room or are invited into it, and poof. Go thru the reboot process only to find out that your own party room is now filled and you can’t get into it. Truly ridiculous.

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I’m doing well I guess. 99.99% of my time here I have no issues with poofing, freezing or having to reboot. I have a new computer and an 8 Gigabits Internet connection though my provider.

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