What Happened, VIP status Lost

[Puppet11]

I have enjoying Casino World daily, had VIP status, Gems, Coins and personal Avatar, ALL GONE! just played, logged off the all gone. How can I retrieve, Please direct me or assist me…I want my long time status back…..PLEASE HELP I’M DESPERATE….screen name PUPPET1 THANK YOU

[Elanor]

I see you on CW. Try logging in again. You might need to Submit a Request to get your password reset or something.