Im stuck in settings w a big blue screen. How do we get back. This is really frustrating. Its just stuck
Restart? That’s the caveman like me solution to most computer problems
I’ve restarted my computer 5 times. It’s really bumming me out. I’m just hoping when I get on my computer tomorrow, it will be back to normal. It’s been 4 days like this. I’m kicking myself for wanting to click over into settings the other day. it’s been like this ever since. So weird.
Shut down or restart from when you first turn on computer…you can’t always refresh I have same issue when I come into help section then try getting back in casino the last few days
Happened to me again!! My cache was empty. I finally got back on site….
So far I have been lucky and had no interuptions on phone or web browser
My problem seems to happen when I come on this help site then go back in casino if I sign out, I can’t get back in without restarting my computer from beginning to start
Get a Chromebook. You’ll be fine.
This feels like a cookie or redirection error, especially since it references the same domain.
The Test: Try opening the site in an Incognito (Chrome) or InPrivate (Edge) window. If you can log in there, it confirms the issue is just your old cookies/cache.
The Fix: How to Clear Cache
For PC (Windows) Users:
- Chrome, Edge, Brave, & Firefox: Press Ctrl + Shift + Delete on your keyboard.
- Select ‘Cached images’ and ‘Cookies’.
- Click Clear Data (or Clear Now).
For Mac Users:
- Safari: In the top menu bar, click History > Clear History. Select ‘All History’ and click Clear.
- Chrome & Firefox: Press Command + Shift + Delete. Select ‘Cookies’ and ‘Cache’ and click Clear.
For Mobile Users: Note: If you use the official Casino World App, it should always work without these issues. The steps below are for those who play on a mobile browser instead of the app.
Android (Chrome):
- Open Chrome > Tap three dots > History > Clear browsing data.
- Choose ‘All time’, check ‘Cookies’ and ‘Cached images’, then tap Clear data.
iOS (iPhone/iPad):
- Safari: Settings > Safari > Clear History and Website Data.
- Chrome: Chrome > Three dots > History > Clear Browsing Data.
Once you do this, restart your browser and it should work again!
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For me, when I leave the forum and try to get back to playing, I often get a reload page.
I haven’t experienced any of these issues. When i come to the forum my browser opens a different page, so i can be here and at the main casino page at the same time without problems,
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I’ve done this 3 times and still can’t get back to the games site, everything I try just brings me back here.
Hey @Michael_007, just to confirm: did you specifically try opening the site in an Incognito or InPrivate window? If you are still getting redirected even in Incognito mode, then it’s definitely not a cookie/cache issue. Going to see if i can get to the bottom of it. I could be because of a Stale 301 Redirect in the browser cache or a Corrupted Bookmark.
Try this: Open a new tab (or incognito tab) and manually type casinoworld.com into the address bar (don’t use your saved bookmark, hit refresh or just hit enter on the old URL). Old bookmarks/URLs can sometimes get ‘stuck’ pointing to weird redirects or old session IDs.
Yes Sir, tried that several times also before asking for help and I’m still getting redirected to here.
Hey @Michael_007, that is actually really helpful info. Since it happens even in Incognito mode, we know for a fact that cookies and cache are NOT the problem.
It sounds like your browser is ‘remembering’ a bad redirect link.
Try this specific trick to bypass it:
- Open a new tab.
- Go to Google Search (do not go to Casino World yet).
- Search for
Casino World. - Click the main result from Google.
This forces your browser to fetch a fresh link instead of using its saved (and likely broken) history.
For Mobile Users (Direct Link): If you are on your phone and want to bypass the app/landing page entirely, use this direct link. It forces the mobile browser version to load:
https://www.casinoworld.com/fx/indexHTML5.jsp?html5mobile=1
Network Test (if the above fails): Grab your phone to test your connection:
- First, try accessing the site on your phone while connected to your Home WiFi.
- Then, turn OFF WiFi and try again using just Mobile Data.
- If it works on Mobile Data but fails on WiFi: The issue is your home network, router or ISP.
- If it fails on both: The issue might be regional or a deeper account setting.
After this we can try doing some network/DNS caching fixes (rare, but possible).
The Network Isolation Test for your computer If all else fails, we need to check your Home network.
Computer Hotspot Test:
-
Disconnect your computer from your Home WiFi/Ethernet.
-
Turn on your phone’s Personal Hotspot (or use USB Tethering).
-
Connect your computer to your phone’s data.
-
Try loading the game on your computer.
-
If it works on the Hotspot: Your Home Router or ISP is the issue.
-
If it fails on the Hotspot too: we will dive deeper.
First, I forgot to to THANK YOU for your help. Second, didn’t work, still get’n redirected back here. If it helps .. I’m on a PC using Firefox.
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You are very welcome! Since our posts (my edits) crossed at the same time, please let me know if you get a chance to try the Network Isolation Test (Hotspot) I mentioned above or Mobile phone isolation test. That will give us more information to work on.
