To me, I am seeing Players needing “HELP” that other Players on this Community Forum can NOT Give them 
They are Creating Topics when they need to be “Submitting a HELP Ticket”?
Maybe Y’all (CW Developers) Could ADD a NEW Item under “HELP” that leads to the “Community Forum” And LINK the “HELP” to “Submit a Request”?
At this Time, All we do on the Community Forum is Direct them to this.
i.g. -
Just saying, they are asking for “HELP” other Players on the “Community Forum” can’t give them