At the end of the day, I always go to Cities and collect whatever reward is there. Because I am closing my computer for the day, I always select 8 hours. Recently, when I open Casino World, in the morning, I see the length of time was changed to 4 hours. The first 2 times I thought that perhaps I was to tired and selected the wrong one. Now, I am positive that I did select 8 hours.
I’ve noticed issues.
Even if I choose 2 8hr boxes back to back, the first time, the city produces 3m in coin, the second box I’ve seen as little as 200k in coins. I really haven’t figured out why there are so many variations in payouts for the city. In the boxes an 8 hr has given me 800 tickets, and and 8 hr gave me 42 tickets. The only difference might have been whether lightning showed up around the box or not. I will have to pay attention to whether the box color changes. I appreciate the heads up.
Try taking screenshots just before you log off and again when you log on of your city. note when you log off and when you log on. This way they can verify that noone else is logging into the account while you sleep. Try getting evidence two or three times showing the change, this will prove its a bug and not just a glitch.
I feel for you, I haven’t figured out how city taxes are accrued. Just seems like the formula either has a massive random multiplier, or how the game rates the city isn’t functioning properly. Just an outsiders deductions. Sadly, its up to the player to prove the issue so you need documentation to get anything moving. Good Luck
DL