Decrease in number of green box city rewards - Update or Bug?

I have recently noticed that the number of green boxes I receive with each city collection has gone down. I used to routinely get 40-50 boxes per collection going back as far as I can remember (12+ months), this has dropped to 30-40 boxes over the last couple of days.

My question is was the likelihood of these reduced in a recent update or could there be a bug? This roughly coincided with the release of city decorations and I purchased nearly 100. Could the decorations be interfering with the green prize box generation?

FYI @Samantha

I will find out tomorrow when I open my next 7 days of boxes. I haven’t bought any decorations myself, so my average shouldn’t be affected.

However, since prizes are randomly placed in buildings every 6 hours (or when the HMP green box power meter fills), I wonder if the game is trying to distribute green prizes to your new decorations? Since decorations can’t generate them, any prize that ā€˜lands’ on one might just be getting voided by the system. Just a guess!

I also noticed they removed the green beer gift charm, which was my go-to gift for the guys. I’m not sure why they took it away since we’ve been specifically asking for a guy-friendly alternative to hugs and roses.

Hey @cw2988! I just collected my 7-day green boxes and received 1,578, which aligns with my previous results. Are you still noticing a reduced number of prizes on your end?

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Yes, I think it must be related to the decorations as happened after purchasing them. I guess people should hold off purchasing them until bugs are ironed out.

If this is true, then buying decorations would decrease the value of your city green treasures. Spend gems to lose gems? wha?? I hope this gets fixed. The easy solution is to simply make decorations ā€œbuildingsā€ in terms of city value and prizes.

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Yes Elanor, this would be the most sensible option if the decorations were given a building tier rating according to their cost and generate income and also could be evolved into monuments if no longer wanted.

Maybe we could suspend disbelief and have the lore reasoning as to why a rock could generate income is that it is a sightseeing attraction for visitors to the city? Presumably the monuments generate income in a similar way compared to brick and mortar buildings housing businesses.

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I miss the beer too. Hope they bring it back.

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The decorations have no effect on City payouts/prizes, but I’ll keep an eye out for more reports.

Thanks for the clarification Samantha.

That may be what was intended but I’ve never encountered a reduction in the number of green prize boxes like I am experiencing now and it coincided with the purchasing of a large number of decorations so that is my current theory until proven otherwise. I consistently received 40-50 green boxes per collection for as long as I can remember, now I am seeing numbers in the 30s and even 20s, it’s been years since I’ve seen those numbers back when my city was much smaller.

Can the decorations that I purchased be deleted from my city to see if that fixes the issue?

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have you tried just placing them in storage temporarily to see if that has any effect?

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Bumping to check progress.

@Samantha , I have around 100 decorations which I would like to remove to see if it fixes I bug I identified. Is there likely to be a feature implemented that allows either deleting of decorations or possibly converting to monuments? If that is a long way from happening is it possible for a dev to go in and manually delete my decorations from my profile? They are all in my storage:

The most I can do is pass your feedback along to our teams.

I buy gems regularly and invest in My City every day. Have bought decorations to keep my design intact. I’m within 20B of the next crown level. Now, I have no charms or party passes. Will not be playing and advancing this weekend, it seems. Needless to say, I’m losing motivation. Do better CW.

you can only get one green box pre building correct. isn’t they key to your city is to have newer building to earn more. the older your buildings are the less they give as in gems and passes

As I understand it you get one green box per building in a single coin collection action but I have no idea if (outside the HMP 4 days) the age of a building affects what it’s prize box would be worth

Yes @jimbo2766 - you earn one green box per building for every 6-hour collection, and those boxes do stack if you don’t collect them right away. For a full breakdown on how to optimize this, take a look at the Maximizing Green Prizes with L4 Monuments thread.
New buildings do produces more green prizes within the 6 hours period if you collect the coins before the 6 hours.

Newer buildings can actually produce more green prizes within that 6-hour window if you collect the coins before the full 6 hours have passed. Older buildings will always default to their base payouts - they won’t go any lower than that over time. For example, a Level 4 (T23) Monument pays a minimum of 8.5M Coins, 85 Passes, or 85 Gems - or alternatively, 100 coins plus a holiday wine or golden playing card every 6 hours.

Any buildings purchased or rewarded within the last 4 days are in the ā€œhoneymoon periodā€ (HMP), which provides an extra reward boost before they transition to those standard base payouts.

Does anyone know if that possible glitch has been fixed for the new decorations throwing off the gift total? I want to get some decorations, but I don’t want to lose out on green boxes. Thanks!

@Theresa_Hill2 The decorations have no effect on City payouts/prizes

@Theresa_Hill2 I’m still experiencing the same reduced number of green boxes as outlined in my initial post. My monthly email summary for last month suggested I was still getting a similar city payout to previous months. That begs the question whether I’m now getting a higher coin payout to compensate for fewer green boxes? I guess this would not be an issue for charms and passes from green boxes as they ultimately get converted to coins anyway, but, I may be losing out on the gems from green boxes?

My advice would be to hold off purchasing significant amounts of decorations until a feature to either delete them or convert them to monuments is added.

Your results may vary as I’m the only one to observe this phenomena.

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@CW2988 I am with you on this. I bought decor as well (abt 100) and last 3-4 collections have dropped from 40-50 down to 11-14 gifts each collection. Agreed to have a way to delete them from inventory if they are causing this. I’m cheated out 3-4 days’ worth of prizes that my city has earned. Plus, I have had 80 building in HMP and nothing but coins from them. Would like them returned. Something is definitely up with the decor. @Samantha Can this be looked into? I want my gifts; we count on those.